Support


The QL Support Page now requires a User Name as well as a Password.  

Your Password remains the same.  Please contact us for your User Name.

Email: Please use our online contact form.

 

Our office hours are Monday – Friday from 9:00 AM to 5:00 PM PST.

Telephone: 619-265-1140

 
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Professional Appraisal Software includes a context sensitive Help system. We urge you to refer to this as your first resource.  If you phone for support and are passed on to our voice mail, it is because we are busy with another client or occasionally out of the office exhibiting at a trade show. Leave a reasonably detailed message about your problem and be sure to leave your phone number twice. We strive to get back to you within 4 hours but failing that within 24 hours.

Our goal is to return email inquiries within 24 hours. We check our incoming email throughout the day.

Updates

You must be a current PAS user and have an active technical support contract to download files from the Updates page. Should you experience problems, please email or call.

To access Updates, Integrated Applications, Related Resources & User FAQs, you must login with a User Name and a Password. If you do not have a User Name and Password, please contact us.

Resources – Improve Production NOW!

A variety of these resources are installed with your original installation of PAS. However, users often create new items that they want to share with one another.

  • Components & Picklists
  • Worksheets
  • Sections
  • Management Reports
  • Gem Properties

 

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